Delivery policy
At MnsxShop, we are committed to ensuring that your customized fashion products reach you safely and in a timely manner. Please read the following delivery policy to understand how we handle shipping and delivery of orders placed through our website, www.mnsxshop.com.
1. Delivery Method
- All deliveries are handled through trusted third-party courier services. The specific courier may vary depending on your location and the nature of your order.
- We carefully select delivery partners to ensure that your order reaches you in good condition and within the estimated delivery time.
2. Delivery Charges
- Free Delivery: We offer free delivery for select locations and products as part of special promotions or standard shipping policies.
- Additional Charges: For certain locations or expedited delivery options, additional shipping charges may apply. Any applicable delivery fees will be displayed at checkout before you complete your purchase.
- Delivery charges are calculated based on factors such as the delivery location, the size and weight of the order, and the courier service used.
3. Delivery Timeframes
- Estimated delivery times may vary depending on the delivery location and product availability. We aim to process and ship orders as quickly as possible, typically within 5-7 business days.
- Delivery times are estimates and may be subject to delays due to factors beyond our control, such as weather conditions, holidays, or courier service delays.
4. Receipt of Delivery
- Upon receiving your order, we recommend that you carefully inspect the package for any signs of damage or tampering before accepting it.
- Take a Picture: For your protection, we encourage you to take a photo of the package and its contents as soon as you receive it. This helps us and our delivery partners address any issues that may arise, such as damage during transit.
5. Undeliverable Packages
- In the event that a package is undeliverable due to an incorrect address provided by the customer or repeated failed delivery attempts, the customer will be responsible for any additional shipping costs incurred for re-shipment.
6. Contact Information
- If you have any questions about your delivery or need assistance with tracking your order, please contact our customer support team at:
- Email: mnsxshops@gmail.com
- Phone: +91 7711998827
